New Feature Showcase

Speechmatics partners with ENCO to unlock accurate captioning of every voice for content producers and AV professionals

Cambridge, UK and Novi, MI June 6, 2022 – Speechmatics, the leading speech recognition technology scaleup, announced today that ENCO – a global innovator of automated broadcast and AV production workflow solutions – has chosen its Autonomous Speech Recognition (ASR) technology for ENCO’s new enCaption5 automated captioning and transcription solution. This partnership will enable AV professionals, content producers, and broadcasters to create highly accurate transcripts, adding closed or open captions to both live and pre-recorded AV content regardless of the speaker’s demographic, age, gender, accent, dialect or location.

ENCO will showcase the Speechmatics-enabled enCaption5 in booth N2213 at the InfoComm 2022 exhibition, taking place June 8-10 in Las Vegas.

Speechmatics are global experts in deep learning and speech recognition working with solution and service providers to integrate into their stack regardless of their industry or use case. Speechmatics’ technology is trained on huge amounts of unlabeled data without the need for human intervention, delivering a far more comprehensive understanding of all voices and dramatically reducing both AI Bias and errors in speech recognition. This is vital, particularly in the highly legislated broadcast and AV production space where accuracy and accessibility are essential, but the sheer amount of video content produced daily also requires efficiency.

The fifth generation enCaption5 harnesses Speechmatics’ technology in a cloud-native architecture – which can also be deployed in hybrid or on-premises workflows – and an intuitive user interface optimized for professional AV deployments, broadcast environments, and conversational AI applications. enCaption5 offers powerful features such as integration with external vocabulary sources; AV signal input and output; media indexing and search; confidence scoring; and the ability to review and edit transcripts – with manual refinements automatically updating the system’s word filters to improve future accuracy. enCaption5 also offers an open, advanced API for third-party developers, and is backed by world-class, U.S.-based support.

"Speechmatics’ core technology is without a doubt the most accurate of the AI speech-to-text engines available,” said Ken Frommert, President of ENCO. “More than just fantastic technology, however, Speechmatics has also been a great partner. We worked with them previously on enCaption4 and they have been very responsive to our feedback, helping us drive the enCaption platform forward to meet the unique needs of our markets and customers. We’re excited to use their latest technology for enCaption5.”

ENCO will be leveraging the entire suite of Speechmatics’ market-leading features for enCaption5. These include:

  • Coverage of 34 languages
  • Advanced Punctuation
  • Custom Dictionary (the ability to add context specific words to the Speechmatics dictionary in real-time) and
  • Entity Formatting (consistently and more accurately interpret how entities such as numbers, currencies, and addresses should appear in written form)
“ENCO is the foremost provider of automated broadcast and AV solutions and we are delighted to see this partnership continue to go from strength to strength. We take considerable pride in our association with the business as recognised leaders in this space” said Katy Wigdahl, CEO of Speechmatics.“ENCO’s new enCaption5 product is a perfect fit for Speechmatics and will set the standard for automated transcription and captioning. We’re excited about the benefits this new product will bring to ENCO customers and look forward to working more with the ENCO team together in the future.”

For more information about ENCO and enCaption5, please visit For more information about Speechmatics, please visit

About ENCO

Founded in 1983, ENCO pioneered the use of computer-based, digital audio and program automation for radio stations and TV studios. The company has since evolved its award-winning product line to span all aspects of today’s automated broadcast and production workflows, including closed and open captioning, visual radio, audio compliance, instant media playout, remote contribution, and cloud-based web streaming. It also brings the benefits of its patented captioning and live audio/video playout innovations to professional AV environments including conference rooms, lecture halls, sporting arenas and event venues. For more information, please visit:

About Speechmatics

Speechmatics® is the world’s leading expert in deep learning and speech recognition, which delivers accurate speech recognition through the first Autonomous Speech Recognition engine. Speechmatics’ speech recognition technology is used by enterprises in scenarios such as media & entertainment, contact centers, CRM, financial services, security, and software.

Speechmatics processes millions of hours of transcription worldwide every month in 34 languages.  Having pioneered machine learning voice engineering, Speechmatics is enabling companies to build applications that detect and transcribe voice in any context and in real-time. Its neural networks consider acoustics, languages, dialects, multiple speakers, punctuation, capitalisation, context and implicit meanings.

In 2019 Speechmatics received the Queen’s Award for Enterprise Innovation. Its offices are in Cambridge, UK, London, UK, Denver, USA, Chennai, India and Brno, in the Czech Republic. Speechmatics is a registered trademark.     

You Might Also Like

How TV Captioning Came to Be
Blog Posts

How TV Captioning Came to Be

Read More
ENCO enCaption Automated Closed Captioning System Boosts Productivity for U.S. Department of Veterans Affairs
Featured Clients

ENCO enCaption Automated Closed Captioning System Boosts Productivity for U.S. Department of Veterans Affairs

Read More
ENCO to Showcase Automated Captioning and Transcription Innovations for Pro AV at InfoComm 2022
Press Releases

ENCO to Showcase Automated Captioning and Transcription Innovations for Pro AV at InfoComm 2022

Read More